* The body, eyes, wigs, and costumes used in the promotional image are not included. * The body is not compatible with the meringueshead. The weight class and neck structure are completely different, so it is not compatible at all. Only heads that are compatible with s-shaped rings are compatible.
※ This is a pre-order doll so that it is impossible to cancel or change an order after confirming the payment. (3-4 months of production period)
※ It is a product made by humans. There can be some asymmetric. air bubbles, dust, scratches, the head magnet that you can see through the surface, glue stains, parting lines, and other process marks are not the reasons for exchange/refund except for the facial part that is not covered by a wig.
※ The engagement of the head lid is not perfect. his is not the reason for exchange/refund.
This is a pre-order doll so that it is impossible to cancel after confirming the payment. (3-4 months of production period)
Pre-order Period : 2023. 10. 19 AM 11:00 ~ 2023. 10. 26 PM 05:00
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)